INDEPENDENCE
The quality of our work will never be influenced or affected by financial considerations or other conflicts of interest. If it appears that there is a real, potential or perceived conflict of interest, we commit to informing our client before we enter into contract or will immediately offer to break the contract if necessary.

OBJECTIVITY
We strive to be objective in our professional work and one of the mandatory requirements of all our consultants is that they maintain an objective relationship with our clients. In the case where a conflict of interest arises, where a consultant has attempted to influence management in a client firm, all staff of the clients firm with which the consultant has worked will be informed of the conflict forthwith and it will be dealt with immediately.

QUALITY
Our consultants and management always take full responsibility for each and every individual agreement we have with our clients. Taking into account their extensive experience, our consultants have full responsibility to explain to our clients what concrete tasks will be performed in order to satisfy the requirements of the agreement.

RESPONSIBILITY AND CONFIDENTIALITY
We believe that our consultants have to act with their information about our clients business affairs with a great deal more consideration and confidentiality than even the clients themselves. Our principle is simple- all information provided to us by a client is considered confidential. We will not release any confidential information provided during the course of an assignment without permission from the client, unless required to do so by law or professional obligation. If the confidential information affects a third person or party, permission for disclosure will be sought from the party providing the information except in cases which take into account laws and legislation in the Republic of Latvia. The consultancy management commits to carefully examining each situation if a complaint is lodged against a consultant and individually addressing each individual case with respect to the client and consultant’s interests. Each decision will be made with respect to the specific case in question. In every case, involved consultants must be informed of their responsibilities and their representation should be defined and clearly stated when a contract is agreed upon.

AGREEMENTS WITH/ WORK IN A COMPETING ORGANISATION

If we happen to be working on projects for two competing organisations, our consultants or management commit to being open about this fact and informing both parties immediately.

ADVERTISING
Each and every commercial bulletin and all informative materials must reflect the professionalism and prestige of the company. Any representation NK Consulting or its clients must demonstrate professionalism and respect. Our consultants’ qualifications are based on true experience, qualifications, education, and reputation and are never misrepresented to be more than they truly are. Our company will never use comparison of services with the competition as a method to attract clients or to benefit and promote our operations.

GUARANTEE
Our consultants are committed to providing our clients with the best service possible in order to achieve the agreed results. It is not always possible, however, to fully guarantee the outcome of project work.

AGREEMENTS WITH LIMITED POWER
Our consultants and our company will always decline to enter into a contract if for some reason their ability to do their best work in a timely manner is hindered in some way by the contract, a conflict or in any other manner whatsoever.

CORRESPONDENCE AND WRITTEN INFORMATION
The goals and conditions of every contract should always be clearly formulated – preferably in written form. Agreements should not be entered into if there is no supporting written summary of the contract. If it is necessary to do some pre-project analysis, this possibility must be agreed upon beforehand. In evaluating the main conditions of any contract, the following must be precisely defined: the exact nature of the clients work; what specialists (both client and consultancy specialists) are responsible for, to whom they report and when; the exact nature and length of each phase of the project; when and in what form the final results and recommendations must be presented; who will evaluate the project and how; how the work will be compensated; who is responsible for compensation; how compensation will be authorised and upon what conditions; what licensing and copyright considerations exist; these questions an their answers will always guide us to establishing the best relationship between the client and the consultancy firm. The consultants and their firm must be completely sure that all of the client’s staff who are involved in the project and work with the consultancy knows all of the conditions that affect their work. The responsibility of informing the client of the progress of the project lies with the consultants and their company. Any recommendation made by the consultants or their firm must be explained to the client fully; how to fulfil the recommendation; why it is the best option in the situation; and all facts that support this recommendation must be made available to the client. In the case that a consultant is unable to complete his or her duties to the client according to the contract, they must complete any documentation that would ease the process of accounting and protect the interests of the client.

COMPENSATION

Compensation is provided based on time and financial resources. Additionally a contract may stipulate that compensation may also include a % commission from income. Contracts may also in some cases stipulate that payment be made according to project timeline or even after the completion of a project.

RELATIONSHIPS WITH OTHER CONSULTING FIRMS
If more than one consultancy is involved in one project, the duties and expected outcomes must be clearly stated in written form and approved before the project is undertaken. If one of the parties foresees that there may be a conflict, or that a conflict may arise, this must be explained to all other parties. In making a decision regarding this conflict, the interests of the client must always be considered and given priority. According to the wishes of the client in this case, the work will continue or will be terminated. Consultants or their firms must not attempt to influence the client and in the case where a client has lost confidence in a consultant, the company will do all that it can to provide another person for this project.

RESPONSIBILITY FOR PERSONNEL
We guarantee, within our statutes and in daily practice, that the work of our consultants is always of the highest quality and professional nature and is in keeping with our code of ethics.

VACANCIES
Consultants must never enter into discussions with a client with the goal of doing work as an employee of the client firm. However, looking for work through published means (ads and formals processes) is not considered to be of the same nature and is acceptable.

CONFLICTS WITH THE CODE OF ETHICS
If a conflict with this code of ethics arises during the course of, or as a result of a project outcome, the consultant or consultancy must interrupt or delay the process until the conflict an be dealt with. The methods of dealing with a conflict must be clearly written in the contract and the client must also sign that they are informed.